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One of the ways in which we can continue to improve our service to you is by listening and responding to your comments.

Client Complaints

We hope that you will be fully satisfied with the services you receive from your TaxAssist Accountant. However, if you have a complaint regarding one of our TaxAssist Accountants you will need to contact them direct as all of our TaxAssist Accountants are small business owners.

Each TaxAssist Accountant is licensed to use the intellectual property of TaxAssist Direct USA Inc and operates as a sole proprietor in their own right. They are also required to carry their own professional indemnity insurance which is a requirement of being a member of our network and all TaxAssist Accountants are comprehensively trained by us before they commence trading, with continual professional development.

US Support Center Contact Details:

TaxAssist Direct USA Inc.
45 North Broad Street
Ridgewood
NJ 07450

Or email Support Center

While staff at the Support Center are happy to listen to any comments you may have regarding your TaxAssist Accountant, we do not have access to, or authorization over, any individual client records, accounts or monies that are held by a TaxAssist Accountant. You must therefore pursue any grievance you may have with the accountant concerned.

Join us in three easy steps

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Get in touch

Arrange a free consultation in person or via video with your local accountant. It’s an informal chat to get to know you and find out more about the help you are looking for.

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Chat to an expert

We clearly explain the support available to you and are happy to act as business advisors in order to help you grow your business.

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Get a fixed quote

Our fees are fixed and tailored specifically to each individual's needs, so that you only pay for the level of support and services that you require.

Resources

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Choose the right accounting firm for you

Running your own business can be challenging so why not let TaxAssist Accountants manage your tax, accounting, bookkeeping and payroll needs? If you are not receiving the service you deserve from your accountant, then perhaps it’s time to make the switch?

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Local business focus

We specialize in supporting independent businesses. Each TaxAssist Accountant runs their own business, and are passionate about supporting you.

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Come and meet us

We enjoying talking to business owners and self-employed professionals who are looking to get the most out of their accountant. You can visit us at any of our locations, meet with us online through video call software, or talk to us by telephone.

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Switching is simple

Changing accountants is easier than you might think. There are no tax implications and you can switch at any time in the year and our team will guide you through the process for a smooth transition.

See how TaxAssist Accountants can help you with a free, no obligation consultation

888 547 9295

Or submit an inquiry